IT Support

If you work in a modern business environment, chances are that all your work is done on computers using the latest software, allowing you to achieve unprecedented efficiency. This reliance on computer systems has created a skill deficit on how to operate and maintain them, causing professionals to waste their time figuring out technical issues instead of performing their role within the business.

VividSky can fill this skill gap by providing all the necessary IT support for your company, freeing up valuable time for your employees to do what they do best. We focus on supporting people and we have a long track record of supporting a variety of different businesses across many sectors, understanding differences in business culture and resolving IT issues quickly, over the phone or face to face.

We offer a free evaluation of your IT Support needs, with a detailed report of your systems as a whole. Contact us today to arrange an appointment.

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WHAT OUR CUSTOMERS SAY

“VividSky helped us standardise our phone system and reduce our costs significantly with the implementation of a VOIP platform across all our offices. We had a variety of different VOIP and ISDN phone system across our business that were expensive to maintain and difficult to manage. VividSky implemented a solution that integrated with our Remote Desktop platform and now allow us to analyse the volume of business and increase sales in a way we never could before.” Read the full story

Su Colledge - Chief Operating Officer, Ludlow Thompson

“Vividsky has an incredible amount of resources and expertise in house. VividSky have managed our network for 10 years ensuring that our infrastructure is reliable and cost effective to maintain. Having the ability to utilise VividSky private cloud for proof on concepts projects has been extremely beneficial in defining our long term strategy which they are helping us to implement.” Read the full story

Simon Pratt – IT Manager, Matthews & Goodman.

“When VividSky took over, they utilised as much of our investment in the new environment as possible to ensure that we got a good return. As a recruitment company, voice calls are the lifeblood of the business and we needed a phone system that was robust and easy to use. After a complete review of our needs, VividSky implemented a VOIP system that transformed the way we communicate with our customers. Our new system provides us with real time reporting, smart call routing and it is really simple to maintain.” Read the full story

Daniel Dawkins - Operations & HR Director, Aspire People

“We trusted Vividsky to improve the performance of our systems and reduce costs with our connectivity, allowing us to allocate more budget to our core services to the public. The personal way of providing support and the value added with their expertise make us recommend Vividsky to anyone needing a professional IT support company that provide the personal touch in resolving difficult problems.” Read the full story

Alison McGibbon – Corporate Services Manager, Evolve Housing

Related services

Managed IT Services

Project management and implementation, migrations and support. We take the burden of research, evaluation and decision making of your shoulders.

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Project Management

We manage migrations, upgrades and deployments, ensuring everything is documented and executed exactly according to your expectations.

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Infra-Structure

Design of hardware infra-structure and networks We assist you to dimension the systems according to your needs with short and long term goals.

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Pro-Active Monitoring

We monitor and analyse your systems for problems and patterns before you notice anything with routine checks and performance evaluation.

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