Managed IT Services
The increasing complexity in IT and the rate of change make it difficult for companies of any size to ensure that they can retain the skills and knowledge of the IT support staff. Our managed services solution provides you with a wide variety of skills and staff typically for a lower cost than providing the service internally.
The managed service solution could be for the provision of any or all of the following services; Service Desk, On Site Engineers, IT Manager, IT Director or teams require for roll out, upgrades or updates.
The advantage of a Managed IT Solution is that your business gets the skills required to manage your IT in a fast changing world without any of the costs of having to keep the team updated.
As part of a managed solution there is no requirement for your business to cover annual leave, sick leave or to undertake any recruitment process for leavers or manage any knowledge transfer as this is included in the Managed Service.
WHAT OUR CUSTOMERS SAY
“VividSky helped us standardise our phone system and reduce our costs significantly with the implementation of a VOIP platform across all our offices. We had a variety of different VOIP and ISDN phone system across our business that were expensive to maintain and difficult to manage. VividSky implemented a solution that integrated with our Remote Desktop platform and now allow us to analyse the volume of business and increase sales in a way we never could before.” Read the full story
“Vividsky has an incredible amount of resources and expertise in house. VividSky have managed our network for 10 years ensuring that our infrastructure is reliable and cost effective to maintain. Having the ability to utilise VividSky private cloud for proof on concepts projects has been extremely beneficial in defining our long term strategy which they are helping us to implement.” Read the full story
“When VividSky took over, they utilised as much of our investment in the new environment as possible to ensure that we got a good return. As a recruitment company, voice calls are the lifeblood of the business and we needed a phone system that was robust and easy to use. After a complete review of our needs, VividSky implemented a VOIP system that transformed the way we communicate with our customers. Our new system provides us with real time reporting, smart call routing and it is really simple to maintain.” Read the full story
“We trusted Vividsky to improve the performance of our systems and reduce costs with our connectivity, allowing us to allocate more budget to our core services to the public. The personal way of providing support and the value added with their expertise make us recommend Vividsky to anyone needing a professional IT support company that provide the personal touch in resolving difficult problems.” Read the full story