Telephony and VoIP
Typically a business makes and receives hundreds of calls a day engaging with customers and suppliers. Even though email and texting have been around for many years, talking to your customers is still the best way to build long lasting relationships. Having a professional communication platform is essential for any modern business, but you want the flexibility new technologies have brought to business operations.
VividSky provides Unified Communication Systems that converge telephony, messaging, collaboration and remote working into one single elegant and flexible platform. A single unified solution for the desk, PC and mobile phone will reduce your costs regardless of the location and quantity of branches.
Your phone system should integrate easily with your business and the management of the system should be the same. Contact us today for a free trial. We can deploy a fully working system for you in hours and integrate fully with your current environment.
WHAT OUR CUSTOMERS SAY
“VividSky helped us standardise our phone system and reduce our costs significantly with the implementation of a VOIP platform across all our offices. We had a variety of different VOIP and ISDN phone system across our business that were expensive to maintain and difficult to manage. VividSky implemented a solution that integrated with our Remote Desktop platform and now allow us to analyse the volume of business and increase sales in a way we never could before.” Read the full story
“Vividsky has an incredible amount of resources and expertise in house. VividSky have managed our network for 10 years ensuring that our infrastructure is reliable and cost effective to maintain. Having the ability to utilise VividSky private cloud for proof on concepts projects has been extremely beneficial in defining our long term strategy which they are helping us to implement.” Read the full story
“When VividSky took over, they utilised as much of our investment in the new environment as possible to ensure that we got a good return. As a recruitment company, voice calls are the lifeblood of the business and we needed a phone system that was robust and easy to use. After a complete review of our needs, VividSky implemented a VOIP system that transformed the way we communicate with our customers. Our new system provides us with real time reporting, smart call routing and it is really simple to maintain.” Read the full story
“We trusted Vividsky to improve the performance of our systems and reduce costs with our connectivity, allowing us to allocate more budget to our core services to the public. The personal way of providing support and the value added with their expertise make us recommend Vividsky to anyone needing a professional IT support company that provide the personal touch in resolving difficult problems.” Read the full story